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How oja68 Handles Your Personal Data

This Privacy Policy explains exactly what data oja68 collects when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team.

Account data kept secureDANA, OVO, GoPay payment data protectedNo third-party data sellingYour access rights respectedIndonesia-region policy
oja68 How oja68 Handles Your Personal Data
DATA HANDLING DETAIL

How We Protect and Manage Your Information

We keep your account data protected through standard encryption on all connections between your device and our servers. Access to stored personal data is restricted internally — only the teams that need it to process your account or resolve a support request can see it. Here is what that looks like in practice across the key areas.

Cookies and Session Data

We use session cookies to keep you logged in and remember your wallet preference. Analytics cookies are separate; you can block them in your browser without affecting account access.

Account Security Practices

Account login uses OTP verification sent to your registered number. If we detect a login from an unfamiliar device, we flag it before access is granted to your account.

Data Retention

We keep transaction records — including DANA, OVO and GoPay deposit and withdrawal logs — for as long as required by standard financial processing rules, then delete them.

Requesting Changes

You can request correction or deletion of your personal data at any time via live chat or email support. We will verify your identity first, then act on your request promptly.

PRIVACY CONTACT

How to Reach Us About Your Data

If you have a question about this policy, want to request a copy of your data, or need to update information linked to your DANA, OVO or GoPay account, our support team handles privacy requests directly. Send us a message through live chat or email and state clearly what you need — data access, correction or deletion. We will confirm receipt and respond within a reasonable period.

Live Chat Start a live chat session from your account dashboard to raise a privacy request. Our team will confirm receipt and handle your case directly.
Email Support Send your privacy request by email, including your registered account name and what you need — data copy, correction or removal of specific records.
Account Settings Some data — like your linked wallet number for DANA, OVO or GoPay — can be updated directly inside account settings without contacting support.

Common Questions About This Privacy Policy

These are the questions we hear most often from people reviewing this policy. If yours is not here, contact us directly through live chat or email and we will respond with a straight answer.

We collect your name, email, contact number, and the wallet ID linked to your DANA, OVO or GoPay account. We also log device and session data for security purposes.

Only where necessary — with payment processors to complete your DANA, OVO or GoPay transaction, and with fraud-detection partners. We do not sell your data to advertisers.

Send a data access request via live chat or email support. Include your registered account name. We will verify your identity, then provide a summary of the data we hold.

Yes. Submit a deletion request through support. Some data — such as transaction records — must be kept for a standard retention period before we can remove it completely.

We store only the wallet identifier needed to process your transaction. Full wallet credentials are never stored on our servers; they pass through the payment processor directly.

This policy applies where access is permitted under local law and in eligible regions. Availability of the service depends on your location and applicable local regulations.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.